Home' The Source : Third Quarter 2010 Contents approach---providing customers easy access
to virtually every employment and back-
ground screening service.
"HR Plus' philosophy is a non-negotia-
ble standard of practice---every customer
should expect to receive three essentials
of quality service: accurate reporting,
quick turnaround and a fair price," Wizceb
PreCheck, Inc.: With more than 26 years
of investigative experience, PreCheck, Inc.
provides comprehensive credentialing and
background verification services exclusive-
ly for the health-care industry. PreCheck's
suite of products supports HealthTrust
members with services crucial to patient
safety and assists members in being as
e cient as possible in mitigating risk.
In addition to criminal background
checks, services also include professional
license and certificate tracking, employ-
ment verification requests required by
health-care organizations' current and
previous employees, Medicare/Medicaid
integrity screening, and a Web-based so-
lution that ensures all students entering
facilities for educational rotations meet
the Joint Commission requirements for
conducting and reviewing criminal back-
ground checks and drug testing.
Relocation Management &
HealthTrust has partnered with SIRVA Inc.
for one of its newest o erings---moving and
relocation services---which already has an
estimated $5 million in annual spend. The
parent company for both North American
and Allied van lines, SIRVA is a leading pro-
vider of relocation solutions, conducting
more than 300,000 relocations annually.
SIRVA handles relocation from start
to finish---arranging for movers, helping
find a new home, providing the option of
employee buyout of an existing home, selling
an employee's current home---even pack-
ing, unpacking and setting up a new home.
Commercial relocation services for hospi-
tals and other health-care facilities are also
Employee Assistance Program
Collective EAP services are available
through ValueOptions and include:
• 24/7 confidential counseling visits, up
to three, five or eight annual visits per
issue; and unlimited telephone and
Web-based support for members and
• Work/life and legal/financial services
to help address problems before they
enter the workplace.
• Supervisor training for issues
such as sexual harassment, as well
as informational materials for
• Members' access to online risk-assess-
ment tools at no additional charge---
often an add-on charge
with other providers.
ValueOptions' network of-
fers 52,000+ providers in mo
than 70,000 locations across
the United States. They con-
duct bi-annual, independen
network audits to ensure th
providers are properly cred
Currently, the contract accounts for a
$2 million spend with 355,000 employee
participants. Pricing doesn't change based
on actual program use---instead, prices
are on a per-employee, per-month basis.
Pricing will continue to improve as the
One of HealthTrust's newest wellness
offerings is biometric screening,
o ered through a joint relationship with
ValueOptions and E Health Screening.
Technicians come to member sites and
perform employee screenings for things
like BMI, height, weight, blood pres-
sure, venous blood draw test (glucose,
lipid, nicotine), etc. Employees who are
not able to participate on the "day-of "
"We were about to go out to bid on our life insurance
and short- and long-term disability coverage when our
supply chain management (SCM) leaders brought the
HealthTrust opportunity to us," says MaryAnn Nolan,
system director, benefits, Provena Health. "The timing
could not have been better.
"The rates came back incredibly low," says Nolan,
who implemented Prudential's Absence and Disability
Management program through HealthTrust. Combining
employer and employee cost reductions, Provena achieved
annual savings of approximately $600,000.
Because so many organizations are now focused on
identifying savings opportunities, Nolan recommends sup-
ply chain professionals approach HR leadership from that
"We received a lot of positive responses from employees
about the rate reductions on their portion of the coverage,"
says Kate Thompson, benefits analyst, Provena Health. "As
consumers, that's just not something we see too often."
Additionally, since Provena has dozens of locations in
Illinois and Indiana, Prudential's ease of claim filing has
been extremely helpful.
"We're usually the first to hear if customer service is an
issue with our coverage providers," says Thompson, "and
things have been quiet on that front. That's a good sign."
Now that they're part of the collective, Nolan's team
gets information on benefit o erings and related HR
programs directly from HealthTrust. "Provena SCM
did their job, and now HealthTrust is doing theirs,"
Prudential also helps members track and manage ab-
sences, and ensure that members are in compliance with
state and federal labor reporting regulations. Company
leaders are now being held accountable for lack of com-
pliance, so this service can greatly reduce the exposure
of key individuals and their companies. For one low
fixed-cost, this includes FMLA management, tracking
and reporting to ensure alignment of all leave policies. •
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at all of its
CASE STUDY: LIFE AND DISABILITY INSURANCE
36 Third Quarter 2010 | The Source
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